Frequently Asked Questions

It's natural to have questions before getting medical treatment abroad. Below are some of the most frequently asked, get in touch if you have any queries.

Getting Started

Learn about the refund scheme and how we help patients access treatment abroad.

We cover a wide range of procedures, including:

Dental Surgery
Orthopaedic Surgery
Hip/Knee Surgery
Cataract Surgery
Weight Loss Surgery
Shoulder Surgery
...and more.

Vithas Hospital Group: Spain's leading private healthcare provider
Dedicated care team with you every step of your treatment journey
Complete treatment package including:
- Luxury accommodation
- Transfers from the airport in Spain
- Transfers between hotel and hospital for the duration of your stay
- 24/7 English-speaking support

We match you with the best surgeons and hospitals for your needs, organise diagnostics (scans, blood tests, etc.), handle travel and accommodation, and provide airport transfers. Our team ensures everything runs smoothly so you can focus on recovery.

Healthcare Abroad UK helps patients access high-quality, private medical treatment in as little as 20 days with the Vithas Group—one of Spain’s leading hospital providers. We support you at every step, making the process seamless.

The diagnostics depends on the type of treatment you need. We will organise X Rays, MRI scans, ECGs and blood tests, where necessary.

Getting Treatment Abroad

From airport transfers, hotel accommodation and transport to and from your appointments, we ensure everything is looked after for you.

Healthcare Abroad will schedule all your appointments and share this with you.

About 50% of patients travel with companions. Some patients travel with partners, spouses, children, or friends. We meet you at the airport and provide all your transport needs, so you don’t need to travel with a companion. We will take good care of you.

Yes, an appointment letter is emailed to you a few days before you begin your journey.

One of our Healthcare Abroad UK team will meet you in the Airport at the disability area (OCS) on the departures level. Please arrive 2.5 hours before departure. Please call us if you cannot find this area.

There will be a member of staff from Healthcare Abroad UK who will meet you at the aiport when you arrive in Spain who will also bring you back to the aiprort for your return flight. As part of your healthcare experience, you will be driven to and from your hospital appointments for the duration of your stay.

Your accommodation will be booked by Healthcare Abroad UK depending on your needs such as which hospital you will be staying and depending on your surgery.

Healthcare Abroad

You've got questions.

We have the answers you need. Get in touch and a team member will be able to help.