Reviews

Collected from the Airport

Collected from the airport by warm,friendly staff. I met Joe and Suzanne. Brought to the hotel and again met more staff where we were given an itinerary for the following day and what would happen and what we needed ourselves. There was staff on hand to bring us to hospital etc. They could not have been more accommodating. In the hospital I was looked after and was made comfortable after my procedure.
I would certainly recommend anyone thinking of doing this as you’re very well looked after.

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Caring, kind and efficient

The Healthcare Abroad team are excellent.All your care needs are looked after in a kind and efficient manner.I would highly recommend this company

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Knee Replacement Surgery in Vithas Valencia

I had my knee replacement through Healthcare Abroad at Vithas Hospital Valencia, and I honestly could not have had a better experience.

From start to finish, everything was organised seamlessly and professionally, taking all the stress and worry out of travelling abroad for surgery. The hospital itself is outstanding — modern, spotlessly clean, and staffed by highly skilled, compassionate professionals who made me feel safe and cared for at every stage.

A special mention must go to Sergio, the physiotherapist, who was absolutely exceptional. His knowledge, patience, encouragement and expertise made such a difference to my recovery. He motivated me, reassured me, and always took the time to ensure I was progressing confidently and safely.

I also want to thank all the drivers, who were punctual, kind and incredibly helpful. Nothing was ever too much trouble, and their friendliness and care made every transfer comfortable and stress-free.

This experience has exceeded all my expectations. I felt supported not just medically, but personally, throughout my journey. I am so grateful to everyone involved and would wholeheartedly recommend Healthcare Abroad and Vithas Valencia to anyone considering a knee replacement or treatment abroad.

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Valencia

To those of you who are on a long waiting list and in constant pain, make that call straight away to Healthcare Abroad. You will be amazed how quickly you will have a date for surgery.
From your first phonecall you will receive 5 star treatment. All you have to do is book your flights.
Taxis to and from Airport to Hotel, and from Hotel to all your appointments at Hospital are all taken care of from arrival in Valencia to Departure.
Professor Juan Carlos Ferragut will allay any fears you may have regarding you surgery.
Also, all the nurses, Physio, Sergio, Receptionists, cant remember all names (sorry).
The Healthcare Abroad drivers Frankie , John and Adam, will all make sure you are well looked after. Even down to your cup of Tea.
Cleanliness in Vithas is second to none.
There is a serenity in the hospital from the time you enter. No rushing around and no noise. This adds to you feeling relaxed.
Thank you to everyone, and forgive me if I’ve forgotton anyone.
As a footnote; you would be very comfortable and well looked after, to travel out on your own and then have someone come out to you when you are being discharged from hospital.

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Seamless Experience

Everything from start to finish was fantastic. They couldn’t have done more and the experience was seamless. Thanks to Chris and the staff and Joe. All the drivers etc. The hospital was spotless. Nothing was too big of an ask. From paperwork, to flights was taken care of, which put us at ease. Very professional and would highly recommend.

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Seamless

From start to finish of my journey to get a new hip replacement Healthcare Abroad go above and beyond to make the whole experience as seamless as possible. Would recommend.

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Everything Was Catered For

Everything was catered for, the staff were so pleasant. The whole operation ran like clockwork.

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What a fantastic Experience

What a fantastic experience with Healthcare Abroad! This is my second time coming here and both times it has honestly been a fantastic experience. I would 100% recommend anyone to use this service without hesitation.

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It is as good if not better than it seems

I am just back from Valencia after a full knee replacement. I couldn’t speak highly enough of this whole process. From that first phone call made to Chris, that was the start of this amazing experience. The care and ease they made of the entire process is unbelievable and that’s just the start. The updates on progress, the willingness to help you through every step of the process and make everything so easy is a credit to them. Now onto when you arrive at your location, from the minute you arrive at the airport you are treated with such care. The operation itself and the care you receive in the hospital is just remarkable. The HCA team are phenomenal from the minute you meet them, that team go over and beyond for patients and families, the hospital staff are amazing also. If anyone is even slightly thinking of this, just go for it. It’s life changing and you will not get this care anywhere else. I was a little worried at first, thinking what’s the catch but honestly there isn’t any. It is as good if not better than it seems. Amazing, thank you to all the Healthcare Abroad team in Ireland and in Valencia.

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Real Professional and Empathetic Service

Real professional and empathetic service by ALL..Shaun and Scott were absolutely brilliant and all our needs were looked after. The hospital was very professional in every way,staff attentive and friendly. We would have no hesitation in recommending this service to anyone. So don’t suffer in silence and make the call and trust the team and process.

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100% Patient Focused

100% patient focused. Helpful, friendly and empathetic staff. They make everyone feel at home and comfortable for the duration of their stay. Their relationship with healthcare staff in the hospital is positive and reassuring.

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Gallbladder Treatment

I travelled to Spain to have my gallbladder removed in May this year. After having my baby last October, I suffered weekly gallstone attacks and I could not enjoy my time with my baby whatsoever, between debilitating pain and being unable to eat. When I met a consultant in Ireland, I was told I would be waiting a year despite the severity of my pain and suffering. That day I contacted Healthcare Abroad and within 3 weeks, My galbladder was removed and my life transformed. Every single person I dealt with who worked with Healthcare Abroad helped me along the way. I brought my baby and husband with me and healthcare abroad facilitated the transfers, accommodation etc. for the three of us and ensured everything ran smoothly for us. When I think back on that very distressing time of my life as a newly post-partum mother suffering in pain, I can safely say that Healthcare Abroad changed my life and I am extremely grateful. I will always remember the face of every single person who helped me to get my much needed surgery. The organisation is very well run and hospital staff themselves are very experienced. I have not stopped recommending Healthcare Abroad since my return to other people in similar situations.

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Excellent Service

Excellent service I would highly recommend using health care abroad for any medical issues.
They are very professional and they organise any requirements in relation to getting medical treatment in Spain.
All the staff from health care abroad are extremely helpful and will go out of their way to help you with any issues you might have.

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Everything went smoothly

I was picked up at the airport by a lovely team member and he was extremely helpful. Scott looked after us at the clinics and having someone with the language to speak for me was extremely helpful. The clinic and staff is 1st class. The treatment and aftercare was also 1st class. I couldn’t recommend it highly enough and I have 100% eyesight again.

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Availability of Investigations and Clinical Care

Availability of investigations and access to appropriate clinical care. Fantastic staff. Nothing is too much trouble for them. Excellent facilities at hospital and hotel

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Fantastic Service from Start to Finish

Fantastic service from start to finish. Thanks Chris, Scott & Sean for all the help. Much appreciated.

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The hospital staff are amazing people and so professional in doing there job

The staff in hospital are fantastic and very helpful. Most of all very supportive. Secondly the drivers that transport you around are wonderful in helping you in and out of the vehicle .

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Fantastic Service

Fantastic service, so professional, the staff from top to bottom were so caring, made you feel so welcome, patient care is top of their list, nothing is too much for them to do for you, 100% recommend them, Thank you again.

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Seamless Service

Seamless service..all very friendly and professional.

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Amazing Experience and Team of Professionals

My experience was simply amazing, from the Health Care staff, hotel staff and hospital staff and accessibility, huge congrats to all of the persons involved everything went perfect could not ask for better !

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Read Pedro’s Story Here

There is always someone there with you…

There is always someone there with you to guide you through.When you have an appointment there always there on time to take you and bring you back. I must say all members of staff are excellent physio nurses doctors staff at front desk they all make it easy for everyone.

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